+61 8 8212 4000 [email protected] 70 King William St, Adelaide SA 5000, Australia
You set a launch angle and power; the Orb follows true reflection physics — angle in equals angle out. Different surfaces modify momentum: timber absorbs a little, ice nearly none, portals keep all of it. The preview line shows your first two bounces; everything after that is your instinct.
Each chamber awards three stars: one for finishing, one for collecting every wisp, and one for beating the par bounce count. Par counts are tuned tight — the Hints Pack reveals the intended low-bounce lines if you're stuck.
Assists are optional tools earned through play — Trajectory Guide, Slow-Mo Pulse, Ghost Trail and Multi-Bounce Cache. Using them doesn't reduce rewards, but leaderboard entries carry an assist tag. Purists run "stock" for the clean badge.
Not a mode, a ladder. The mastery lattice opens quality-of-life perks as you demonstrate skill, and assists cover the rest. Chambers never get mechanically easier — you get better. That trade is deliberate.
No — the full game plays offline with local saves. A free account adds cloud saves, cross-device progress and season leaderboard entry.
Digital services deliver by email to the address used at checkout. The Collector's Edition and physical merch ship to your postal address with tracking. Order history lives in your account portal.
Digital services: 14 days, change-of-mind, no questions. Physical goods: 30 days unopened. Coaching sessions: full refund if cancelled 24+ hours ahead. Details in the Refund Policy.
Service entitlements (hints, atlas, OST) live in your account and work on any device you sign into. In-game purchases follow the Google Play account used to buy them.
Any Android 8.0+ device with 2GB RAM. The game weighs under 400MB installed and targets 60fps on mid-range hardware from the last five years.
Only for seasons, cloud saves and the community map jam. All 150+ chambers and the mastery lattice work fully offline — it was designed for commutes.
Settings → Performance → "Battery saver" drops effects but keeps physics identical. Closing background apps helps more than lowering resolution; the game is CPU-light but hates memory pressure.
Yes — Bluetooth controllers map to aim (stick), power (trigger) and launch (button). The game was built for thumbs first, so touch remains the most precise input.
Season trials run monthly. The Tournament Pass covers ranked entry and the finale broadcast; casual weekly challenges are free inside the game.
Twice a year the studio runs a map jam — the winning concept gets professionally rebuilt into the game. For guaranteed builds, the Custom Level Commission exists.
The Creator Partner Kit gives early builds, overlay packs, footage permissions and interview access. It's free with an application.
The contact page has a dedicated report topic — include your device model and a screen recording if possible. Reports reach a human within one business day.

Duty officer on deck

Still stuck after all that? The Adelaide desk answers within one business day — usually much faster during ACST hours.

Support hoursMon–Fri, 9:00–18:00 ACST
Median first reply3h 12m
LanguagesEnglish
Contact support

Glossary

WispCollectible mote in each chamber
ParTarget bounce count for the third star
ShrineCheckpoint + story beat
Stock runClear with zero assists
One-arcerSingle-shot chamber solution

Question not covered?

The team reads everything — gameplay disputes, purchase issues, weird physics behaviour. Especially weird physics behaviour.

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